Terms and Conditions

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. 

The Information We Collect
This notice applies to all information collected or submitted on the Hollywood Heroes website. On some pages you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • ORDERING PRODUCTS - When ordering from Hollywood Heroes, the following information is required:
    • Name - We use this information to send you your order, and to address you with information or questions regarding your order. 
    • Billing Address - We use this information to send you your order if you have requested that your order be sent to your billing address. In addition, your billing address is used to verify your credit card information to prevent fraud.
    • Phone Numbers (daytime/nighttime) - We use this to call you if there is any problem or concern with your order.
    • Ship-to Name and Address - If you are sending products to an address different than the billing address, the information collected is used to direct shipments to the appropriate destination.
    • Credit Card Information - This information is used only to charge your credit card for the orders you submit to us.
    • E-mail Address - Your e-mail address is used to send you information regarding your order, and to send you promotional information, news and information regarding products and offers available at Entertainment Earth. Your e-mail address is NEVER shared, sold, or given to any third party.
  • RECEIVING OUR NEWS AND NOTIFICATIONS - You must submit your e-mail address to subscribe to our news (including but without limit to daily news feeds, newsletters, and Your E-mail System e-mails such as product, category and top 10 list reminder e-mails). Your e-mail address is NEVER shared, sold, or given to any third party.
  • COOKIES - We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.The list below describe the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, "Private Browsing" in Firefox and Safari etc.)

  • First Party Cookies
    These are cookies that are set by this website directly. Google Analytics: We use Google Analytics to collect information about visitor behavior on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. You can find out more about Google’s position on privacy as regards its analytics service at:

    We do not log any personal information.Our websites runs shopping cart software and cookies that are used to store basic data on your interactions with Hollywood Heroes, and whether you have logged into Hollywood Heroes. We use a session cookie to remember your log-in for you if you are a registered user and we deem these as being strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken. More information on session cookies and what they are used for at:


    Third Party Cookies

    These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type include the sharing buttons across the site that allow visitors to share content onto social networks. Cookies are currently set by Twitter, Facebook, Google+ and Pinterest. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
How We Use Information
An explanation of the information we collect, and how we use it is detailed here. We repeat our general use of information we collect here: We use the information you provide about yourself when placing an order only to complete that order. We use the information you provide about someone else when placing an order to ship the product and to confirm delivery.  We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18. Hollywood Heroes intends all products to be purchased by adults. Children under the age of 18 are required to purchase from Hollywood Heroes with the involvement of a parent of legal guardian.